Contact & Frequently Asked Questions

Do you have a question and want to get in touch with us personally? Of course, you can! Please take a moment to browse through our frequently asked questions to our customer service. If your question or desired answer isn’t listed, feel free to use the contact form at the bottom of this page.

Placing an Order

Currently, you can pay with:

  • AMEX
  • VISA
  • Mastercard
  • UnionPay
  • PayPal
  • Google Pay
  • Apple Pay

You can test our products after purchasing them from our webshop as soon as they arrive at your home. This allows you to assess how our product works. If it doesn’t meet your expectations, you can take advantage of our 30-day cooling-off period. Please read our Return Policy on the “Return & Refunds” page.

Levering

At BagsByBella, we always offer free shipping. So, no need to worry about high shipping costs!

Orders placed before 11:59 PM will be processed the following business day. Processing time is typically 1-2 business days.On average, orders are delivered within a maximum of 9 days after ordering.

Once your order has been shipped, you will receive a shipping confirmation email with your tracking code. This code allows you to monitor the current status of your order, keeping you informed from the moment it is shipped until delivery.

We strive to deliver your order safely and on time. However, during busy periods, there may be slight delays. If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us. We’re always here to help.

Returns

We prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 30 days for a full refund. Please refer to our Return Policy page for more details.

Returning your order is super simple and can be done within minutes. Please visit our “Return & Refunds” page for detailed instructions and to read the terms and conditions.

Warranty

Yes, all BagsByBella products come with a 1-year warranty. This ensures that you receive not only high-quality bags but also peace of mind regarding your purchase.

General Questions

To stay up-to-date, you can follow us on social media or visit our website regularly for the latest news and exclusive offers.

Our bags are crafted with high-quality materials and meticulous attention to detail. We work with skilled artisans who follow ethical manufacturing practices, ensuring that each bag meets our rigorous standards for durability and style.

Consider your lifestyle and needs. Whether you need a versatile handbag for daily use or a sturdy travel bag, our collections offer something for every occasion. Explore our product descriptions to find the perfect match.

Yes, sustainability is important to us. We prioritize eco-friendly materials and processes in the production of our bags, ensuring minimal impact on the environment while maintaining high quality.

Still have questions?

Please fill out the contact form as completely as possible, and we will get back to you within an average of 4 hours.

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